Chris Midgley
03 Mar 2025
TrevPAR World, a global leader in innovative hospitality data and revenue management solutions, is thrilled to announce its recognition in Booking.com’s 2025 Traveller Review Awards achieving an impressive final score of 8.2 out of 10. This accolade, based on over 360 million verified customer reviews, highlights TrevPAR World’s commitment to delivering outstanding guest experiences and that drive business and brand growth
Johannesburg, South Africa, 5 March 2025 – TrevPAR World, a global leader in innovative hospitality data and revenue management solutions, is thrilled to announce its recognition in Booking.com’s 2025 Traveller Review Awards achieving an impressive final score of 8.2 out of 10. This accolade, based on over 360 million verified customer reviews, highlights TrevPAR World’s commitment to delivering outstanding guest experiences and that drive business and brand growth
The Booking.com Traveller Review Awards celebrate accommodations, rental car companies, and taxi providers that consistently excel in hospitality and service. To earn this distinction, TrevPAR World met stringent criteria, including an average review score of 8.0 or higher since the 30th of November 2024. With a score of 8.2, TrevPAR World has surpassed this benchmark, reflecting its dedication to exceeding guest expectations.
A key driver behind this success is TrevPAR World’s strategic use of big data, which has revolutionised how the company enhances guest satisfaction. By leveraging advanced analytics, TrevPAR World collects and processes vast amounts of guest feedback, booking patterns, and preference data. This allows the team to gain deeper insights into what travellers value most—whether it’s seamless check-ins, personalised amenities, or tailored recommendations.
“Big data is the backbone of our everything we do at TrevPAR World,” said Derek Martin, CEO of TrevPAR World. “By analysing trends and feedback in real time, we can anticipate guest needs, refine our cleints offerings, and create memorable stays that resonate with travellers. This award from Booking.com is a testament to how data-driven decisions do translate into genuine hospitality.” Derek went on to add “We’re incredibly proud to receive this recognition from Booking.com, it reflects the hard work of our team and our unwavering focus on using technology and big data to elevate the guest experience. Big data isn’t just numbers—it’s the key to building trust and loyalty with every traveller.”
The impact of big data on guest satisfaction is clear: it enables TrevPAR World to identify pain points, optimise overall operations, and deliver highly personalised experiences. For instance, predictive analytics helps the team adjust staffing levels during peak periods, while sentiment analysis of reviews highlights areas for improvement—ensuring every guest feels valued and heard. This meticulous attention to detail has earned TrevPAR World its stellar 8.2 rating, as voted by real guests booked through Booking.com.
TrevPAR World remains committed to pushing the boundaries of hospitality innovation, with plans to further integrate big data and emerging technologies to enhance guest satisfaction in the years ahead. This award serves as both a milestone and a motivator to continue delivering world-class experiences.
For more information about TrevPAR World and its award-winning services, please visit www.trevparworld.com or contact +27 61 848 6362
About TrevPAR World
TrevPAR World is a forward-thinking hospitality provider dedicated to maximising guest satisfaction and operational excellence through data-driven insights. With a focus on innovation and personalised service, TrevPAR World continues to set new standards in the global travel industry.
For all media inquiries, kindly contact:
Chris Midgley
Head of Digital
083 233 0005