As a hotelier, it is well renowned that TripAdvisor reviews have the play an incremental role in the wellbeing of your establishment as they give you direct insight to the minds of the ultimate consumer. Moreover, TripAdvisor reviews also play an important role in the overall consumer decision making process. So much so that when …
Dining being a fundamental and intimate aspect of life in every culture, customers are always looking for more than an excellent menu and an eclectic atmosphere. Customers are rather looking forward to enjoying a great dining experience, which can be inclusive of – good food, service, style, atmosphere and good company. Fine Dining vs Casual …
Enhanced Dining Experience – What Do People Really Want Read More »
The one thing that will drive guests to walk right out of your restaurant! As a proud hotelier or hospitality professional, the ultimate goal is to consistently provide guests with impeccable service and ideally exceed all expectations. Whilst it is highly likely that we will encounter that guest that just cannot be satisfied – having …
