Market Research

Sustainable Hospitality: get into the green scene

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What is sustainable hospitality? It is the application of sustainable practices in hospitality and hotel operations in compliance with environmental, social and governance (ESG) principles. Many tourists, travelers and holiday makers in 2023 are now adding sustainability to their list of requirements when booking accommodation. Nowadays, many travelers are looking at what sustainability practices different establishments have in place before booking …

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Loadshedding is here to stay – Should hotels start charging a load-shedding surcharge?

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One currently hot topic is the ongoing loadshedding and the direct impact on the cost to run businesses and the economy as a whole. Hotels and hospitality businesses are also affected by this. Due to their size and the amenities they offer to guests, lodging establishments are even more affected by load shedding than consumers …

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LOCKDOWNS, LOSSES AND LIVELIHOODS – THE DATA BEHIND THE DECIMATION

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The Impact of Lockdown In times of such insecurity, it is a shame that nobody in our industry has that elusive crystal ball.  What we do have available is big data, and this data is invaluable in quantifying the impact this vast uncertainty has had on “normal” business trading for the South African hospitality sector. …

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TOP 5 TACTICS TO POSITIVELY INFLUENCE YOUR HOTEL’S COVID19 RECOVERY

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It’s challenging to manage any business in the unknown, and without a doubt, the last six to twelve months have been a very anxious and troubling period for the travel, tourism, and hospitality industry at large. When countries around the world start to progressively loosen lockdown and travel restrictions, the hospitality sector will start to cautiously reopen …

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Effective Operational Management as key to survive post-Covid19

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With the accommodation segment starting to open its doors, effective operational management is starting to show its muscle in conjunction with revenue management – or at least it should be! It’s a fact that the accommodation industry makes money differently to just about any other sector in the economy. The traditional trend in other industries …

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Tourism, Travel & COVID-19: The New Narrative for Southern and Eastern Africa During a Crisis Vortex – Get Your Copy Today!

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A few weeks ago, I was invited by KR Publishing to share some insights on Revenue Management – Perfecting key elements to positively influence business growth and sustainability for a new book aimed at helping leaders manage their organisation during the Corona virus crisis. I’m very proud that due to the great teamwork and effort …

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What can I do now in preparation for the “new normal”

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As we enter the month of May it appears that it will be another month of closures for the majority of hotels, guest houses, bed & breakfasts as well as other tourism driven businesses, after some great feedback on our previous article Some Realizations – from the desk of a revenue specialist we have been receiving feedback …

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